Mental Health System (PMHS) in Maryland is changing.What Agencies are
combining Medicaid and Mental Hygiene Administration (MHA) funds,
the new system will:
Make it easier to get help
Help you get better, and
Provide quality and cost-effective
Maryland's Mental Hygiene Administration (MHA) of the
Department of Health and Mental Hygiene watches over and funds the
Public Mental Health System.
Core Services Agencies (CSA)
plan and manage services at the local level.
Partners (MHP) is hired by MHA to help you or someone you know get
How do I know if I need
You may need help if:
You can't cope with daily life;
You feel very sad, stressed or worried;
You are not sleeping or eating well;
You want to hurt yourself or others;
You are troubled by strange thoughts (e.g. hearing
Can the system help
You can get help if you need mental health care and
have Medicaid. You may be able to get help if you have limited
income and cannot get Medicaid. If you do not have Medicaid
you may have to pay for some of the cost of your care. Your
provider can help you figure how much you need to pay, if any.
If you need help, contact your Core Service Agency
How to use the Maryland
Toll-Free Help Line
Toll-Free Help Line
1-800-735-2258 TTY No.: 410-953-1861
One call provides
access to all services, 24 hours a day, any day of the year.
Call for help or information about:The Importance of
Emergency help around the clock, every day of the
Information about the program, benefits and
Getting mental health services
By calling our toll-free number, 1-800-888-1965:Everything is
You can get help right away. Whether asking about
services or in an emergency situation, the person answering the
phone can help you. The phones are staffed 24 hours a day, 7
days a week with highly trained people.
You'll be referred to the best provider for you.
The Care Manager will talk with you on the phone to understand
your situation. At the end of the phone call, you will be
referred to a provider (or other community resource) who can help
with your situation.
Your care will be coordinated. A Care Manager
stays in touch with you and your provider. The goal is to
make sure that you are getting the help you need and that it is
All staff must
follow strict rules and follow all laws and regulations about
releasing consumer information. A consumer must give
their written okay before info is released, unless psychiatric
emergency or law shows otherwise. No one can get information
from the PMHS about your care unless they are part of the PMHS
providing or managing your